Terms and Conditions

By placing an order for any of our products you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not order any product.

 

Steps For Order Acceptance

The technical steps required in creating the contract are as follows : You place the order for your products on the website by pressing the confirm order button at the end of the checkout process. You will pay 100% of the total transaction value as a deposit by card on-line. The balance is due and payable as set out in the section below titled Price And Balance Payment.

Earnshaws Two Wheel Centre, will send you an order acknowledgement email detailing the products you have ordered, the amount paid, the balance outstanding and our name and address.

The contract of sale is created at this point.

 

Non Acceptance Of Order

We will contact you, usually by telephone, to confirm acknowledgement of the order. The product will usually be available at our store within 3 to 4 days, although this may vary from time to time. Items which are currently held in stock are available for immediate collection.

If you have chosen the collect in-store option, when the product has arrived in store we will contact you again to tell you so that you can arrange a convenient time to come in and collect your purchases. When you come in you must bring with you the order acknowledgement email and credit/debit card used to pay the deposit. This is for security purposes and for the payment of the balance due.

If you have chosen the home delivery option, we will despatch the goods to your specified UK address. Your order will generally be delivered between 8.00am and 6.00pm – Monday to Friday. We are unable to guarantee a specific delivery time. If there is nobody in when the courier calls, then they will normally leave a card. You can then contact them to arrange delivery for another day or collect the delivery from your local depot.

 

Non Acceptance Of Order

Non-acceptance of an order may be a result of one of the following and will be notified at time of order placement:

The product you ordered being unavailable from stock.

Our inability to obtain authorisation for your payment.

The identification of a pricing or product description error.

You not meeting the eligibility criteria set out in these terms and conditions.

 

Price And Balance Payment

The prices payable by you for products that you order are as set out in the Website and are subject to change. They are shown inclusive of VAT (where applicable).

Your chosen payment method must produce cleared funds to us prior to any items ordered being dispatched.

 

Non Collection Of Products

If you fail to come and collect the product’s you have ordered at the time we have notified you it is available for collection, we undertake to hold on to it for you for 30 days from that point. Within this period we will attempt to make contact with you.

If you have still not come in to collect the product after that 30 days has elapsed, we will be entitled to regard the contract for the product as cancelled and we will have the right to retain the deposit you have paid as a cancellation charge. We will also have the right to dispose of the product as we see fit.

 

Damage In Transit

All goods are carefully checked to be in proper working order before they are dispatched. Unfortunately, there is always the possibility of goods being damaged en-route and even when being unloaded at the delivery address.

When taking delivery of your goods, it is your responsibility to check that they are in-tact. Signs such as rips, tears and dents will indicate that the goods may be damaged. This must be taken up with the courier and if there is any doubt about the integrity of the goods, then

 

Description of Products

Each product purchased is sold subject to its product description which may set out additional specific conditions related to that product including, without limitation, terms and conditions concerning warranties, after-sales service and guarantees.

 

Warranty

We undertake to observe fully the terms of any warranty (whether statutory or otherwise) applicable to the products supplied by us to you.

If the product does not conform to the contract of sale at the time of delivery to you, you have the right: To require us to reduce the purchase price of the product by an appropriate amount,

or

To require us to cancel the contract

or

To require us to repair the product

or

To replace the product.

For Peugeot and Honley new bike warranty it is essential that you bring your bike in for its first service and keep up to its service interval. This service is £55 and the first one starts at 500 miles.

For cycles to maintain your warranty it is essential that you bring your bike back to us for a 6 week service. This service is FREE with all products bought from us. This is because in the first weeks of riding components are likely to loosen and fall into place. Experts from our store will fully check the bike and sign your manual as proof this has been undertaken.

If you require us to repair or replace the product, we shall:

Repair or replace (as the case may be) the product within a reasonable time, but without causing significant inconvenience to you.

Bear any necessary costs incurred in doing so provided the repair or replacement is not impossible, that the remedy you require is not disproportionate in comparison to the other remedies and is not disproportionate in comparison to an appropriate reduction in the purchase price.

This does not affect your statutory rights as a consumer, nor does it affect your Right to Cancel the Order (See above).

We do not accept responsibility for losses you suffer as a result of us breaking the contract if the losses are a foreseeable consequence of us breaking the contract. Losses are foreseeable where they could be contemplated by you and us at the time the contract is made. Are are also not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from the negligence of us or that of our employees.

 

E-Vouchers

If an approved e-voucher code is applied to the order, this entitles the user to a discount (money or percentage) off the published price on the website as set out on the e-voucher itself. Certain products or groups of products may be excluded from the e-voucher offer. The user is allowed only one use of each e-voucher code.

 

Severance

If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.

 

Law

The terms and conditions shall be governed by and construed in accordance with the laws of England and we both irrevocably submit to the exclusive jurisdiction of the courts of England.

 

Price or Description Errors

In the event that there are any errors regarding price or description, we reserve the right to correct that price or description and notify you accordingly. In these circumstances, it will be deemed that a contract has not been entered into and you will not be bound to continue with your purchase. We will cancel your Order and you will be refunded in full.

Earnshaws Bikes

Established since 1907 Earnshaws Two Wheel Centre have extensive knowledge in both motorbikes and cycles.

Get In Touch

Monday - Friday: 9am - 5.30pm
Saturday: 9am - 5pm
Sunday: 10am - 4pm

Motorcycles: sales@earnshaws.net Cycles: cycles@earnshaws.net
01484 421232

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